FAQ

HOW LONG WILL IT TAKE FOR MY GIFT TO SHIP?

Gratia Box Co. gifts typically ship within 3-5 business days. During the warmer months of May-September we only ship on Monday and Tuesday. This keeps your gift from sitting in a hot warehouse over the weekend and your chocolate from melting! When it's cooler outside (October-April) we ship on Mondays and Wednesdays. If you choose expedited shipping, we will ship as soon as possible.

HOW DOES SHIPPING WORK?

All gifts are shipped from Greensboro, NC via USPS via 2-3 day priority mail. There is an option for Priority Mail Express at checkout as well for those who require a quicker shipping option. 

CAN I SHIP TO MULTIPLE ADDRESSES?

At this time, if you would like to send gifts to different recipients, you will need to create a seperate purchase for each recipient. If you would like to send several gifts to different recipients and the thought of that task sounds a little overwhelming to you, please feel free to contact us and we would be more than happy to process your order for you!

WHAT ARE THE OPTIONS FOR CURATED GIFT BOXES?

We currently have two options for curated gift boxes. We have a wooden crate option as well as a smaller kraft box option so that we can accommodate every budget. Each box comes with crinkle fill and is tied with a satin bow in either grey or ivory!  

RETURNS AND EXCHANGES:

We take great care to ensure your gift arrives to you looking great! If your gift arrives worse for the wear, let us know and we will make it right!  Otherwise, due to the time and love we put into making each gift, all sales are final.

DO YOU MAKE CORPORATE GIFTS?

Yes! We are happy to partner with businesses to create gifts for the holidays, parties or for corporate outreach. We will work closely with you to create a custom gift that is perfect for your business and/or event. 

DO YOU MAKE CUSTOM GIFTS?

Yes, we are happy to work with you on a custom gift! To learn more about our custom gift process, please use the contact form or send us an email at hello@gratiabox.com.

I'M IN NORTH CAROLINA AND I MAKE/REPRESENT A PRODUCT THAT WOULD BE A PERFECT ADDITION TO YOUR GIFTS.  HOW CAN I GET IN TOUCH?

We love discovering AND are always searching for new products! If you know of something that would be a great fit for our gifts, feel free to get in touch at hello@gratiabox.com and let us know.